FAQ

What materials are your jewelry pieces made from?

Our jewelry is crafted from high-quality, gold-plated stainless steel. This combination ensures durability, resistance to tarnishing, and a luxurious gold finish without the high cost of solid gold.

Is your jewelry hypoallergenic?

Yes! Our jewelry is designed with sensitive skin in mind. Made from non-reactive, hypoallergenic materials, it’s perfect for those who experience irritation with other metals.

CanI wear my jewelry in water (shower, pool, etc.)?

Absolutely! Our jewelry is waterproof, meaning you can wear it in the shower, pool, or while working out without worrying about it losing its shine or quality.

Will the gold plating fade or tarnish over time?

No, our jewelry is crafted to be long-lasting. The gold plating on our stainless steel is high-quality and resistant to tarnishing. However, to keep it looking its best, avoid prolonged contact with harsh chemicals like perfumes or cleaning products.

How should I care for my jewelry?

To keep your jewelry in top condition, wipe it gently with a soft cloth after wearing it. Store it in a cool, dry place away from direct sunlight to prevent scratches or damage. Avoid wearing it during activities that could cause heavy friction, such as vigorous workouts or cleaning.

CanI wear your jewelry every day?

Yes, you can! Our jewelry is designed for daily wear. It’s durable, waterproof, and
hypoallergenic, so you can confidently wear it from morning to night, no matter
where life takes you.

Is your jewelry suitable for people with sensitive skin?

Yes, our pieces are specifically designed for those with sensitive skin. The
hypoallergenic materials we use reduce the risk of irritation or allergic
reactions.

Do you offer international shipping?

Yes! We ship worldwide. Depending on your location, shipping times and costs may
vary. You can find more details on our shipping page.

How long does it take to process and ship my order?

Orders are processed within 1–2 business days. Shipping times vary depending on your location, but most orders arrive within 5–10 business days. You’ll receive tracking information as soon as your order ships.

Can I return or exchange my jewelry?

We want you to love your purchase! If you're not satisfied with your jewelry, you can return it within 30 days of purchase. Please make sure the items are unused and in their original condition. For more details, check out our Return Policy page.

How can I contact customer service?

You can reach our customer service team through the "Contact Us" page on our website. We're happy to assist with any questions or concerns you may have!